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| If you're an experienced T-shirt airbrush
artist, you know that Christmastime sales can easily account
for a third of your total yearly net profit. Therefore,
getting your business in peak operating condition as you
enter into November is essential.
In fact, planning your holiday season business should
start as early as July if you are going to try to get set
up in a mall or shopping center (a little later if you are
going to be working other venues). But regardless of where
your shop is located, planning early and following through
on those plans are crucial to your potential success.
In this article, I will address a number of key points
that often get overlooked (or are just not thought of) until
it's too late. Whether you are going to set up shop in a
mall or in your garage, these ideas should help your bottom
line.
THE DO-IT-YOURSELF APPROACH
Don't assume that you have to be set up in some busy shopping
center or mall to have good sales. It's Christmastime. All
you have to do is get your stuff out under people's noses
and have decent prices and guess what: They will buy it!
It's almost guaranteed. Many of you are working out of your
home and may think you can't make all that much money as
an airbrusher. Wrong! Of course, your overall gross sales
may never be as great as an artist working in a mall, but
that's OK because you have a lot less overhead than they
do. Taking this into consider- ation, you do not need to
sell as much to make a good profit.
Consider all your friends, neighbors, and people you work
with. Most of us have plenty. These are your customers.
All you have to do is let them know that you paint these
really neat airbrushed T-shirts, and by the way, they don't
cost that much, and you can personalize them however they
want them. Wow! Just the ticket for instant sales.
One of the easiest ways to present your business friends
and coworkers is to make up a really nice photo album of
your airbrush designs from which they can select a design
for you to paint for them.
On your home computer, type up a menu of the blank shirts
you offer and the price you wish to charge next to each
type of shirt. Put this on the front page of your book.
As you take orders for shirts, simply go to Wal-Mart or
some other discount chain store and buy however many blank
shirts you need. No need to have your own supply of shirts
(too much overhead). Let Wal-Mart stock them for you!
On the next page of your book, give your customers simple
instructions on how to select the shirt and the design they
want and how to arrive at the total cost. Make it brief,
easy to understand, and to the point. |
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Next in your book, you will show all of your designs. When
deciding on what designs to include, remember one very important
thing: It's Christmas, and price is a very important part
of your success. The truth about Christmas sales is that
most people come to an airbrush shop to buy a bunch of small
gifts for people or relatives they really don't know all
that well. they have little interest in what they get, and
they definitely don't want to spend much money. And you
know what? That's just fine with me!
First of all, these people are normally very easy to please.
They can get all these little nuisance gifts out of the
way at one time and don't have to run all over town. You
can offer them the convenience of one-stop shopping. The
customer is happy, you get all the business!
Success is all in the numbers. It's called volume sales.
Show your photo album to as many people as possible— heck,
make up three or four albums and pass them around! Nearly
everyone at Christmastime needs a lot of little gifts— for
nieces, nephews, grandkids, paperboys, friends' kids—the
list goes on and on. All you have to do to sell them something
(or maybe a lot of somethings) is to be there with the right
stuff at lhe right time.
Now we get to the question "What are the right designs?"
Well. whether you are working out of your home or in a high-traffic
shopping mall, designs from $3 to $12 (plus the price of
the T-shirt or sweatshirt) are the ticket. Having a great
selection of subject matter to choose from is very important.
Name designs sell really well at $3 to $5. Sports designs
are probably the most popular, with boyfriend-girifriend
designs coming in a close second. All larger designs should
sell from $8 to$12, plus the shirt price. You'll probably
get a lot of requests for custom designs, too. The two categories
asked for the most are animals—mainly family pets—and of
course, cars. Have a good sampling of both, and try to accommodate
your customers' budgets by giving them a good selection
of prices and designs from which to choose. Remember, not
every customer is looking for a Rembrandt! |

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When setting up your album, number all of your designs,
and put a price on each one. In the front of your book,
direct the customer to add the price of the shirt to the
price of the design to arrive at the total cost.
When taking orders for shirts, tell your customers that
you will have their order done on a certain day (give yourself
a day or two of production time). Always be very specific
about the date. Be sure to write it on their order ticket
and give them a copy.
Then all you have to do is go to Wal-Mart, buy the blank
shirt, paint it, and get it to the customer on time to collect
your money. (You decide if you'd rather collect your money
up front or after you deliver the finished order.)
This little type of home business has worked very well
at Christmas for many airbrushers. I've known some who have
even enlisted friends to hold airbrush T-shirt parties much
Tupperware parties. All such promotion works. The main thing
is to get your stuff seen by as many people as possible.
The more you do that, the greater the potential for success.
TIPS FOR RETAIL AIRBRUSH STORES AT CHRISTMASTIME
"Be prepared" must be your motto if you have a shop
in a mall or shopping center. Whether you are ready or not,
the customers will be!
My biggest concern at Christmas is trying to minimize
the time I have to take to produce the product. Making the
entire process as efficient as possible is the real challenge.
It's essential to have everything in place and in order.
This is true at the start of the holiday shopping season
on November I, and it still needs to be so at 5:00 p.m.
on December 24. The latter is not as easy. It happens only
if your whole crew understands that you simply will not
have it any other way.
Properly setting up your stencils can really help. Always
have at least two sets of everything made up going into
November. That way, when one set wears out halfway through
the season, you don't have to take time to cut new stencils.
For designs that are really popular or boyfriend-girifriend
designs that are normally done in pairs, always have a lot
of stencils cut so that if you get a multiple order for
one of these designs, you can set them all up at once and
paint them assembly-line style, making the most of your
time.
Pennant felt stenciling material is tailor-made for standard
design stencils because it is thick and absorbent. It stays
dry when you spray the stencil with paint. Working with
a dry stencil is inorc pleasant, and it's faster because
you don't have to deal with the excess wet paint found on
other stencil materials (such as posterboard or polystyrene
plastic). Your hands and clothing stay clean, and when storing
your stencils. there is no wet paint to dry and cause the
other stencils in your file to stick together. I purchase
my pennant felt from Troy Corporation, (800-888-2400). which
offers it in minimum 25-yard bolts at a cost of approximately
$ 1.95 a yard.
GETTING THE MOST FROM YOUR SUPPORT STAFF
It's been my feeling when talking to airbrushers around
the country that most of them don't expect enough of their
assistants, the people we lovingly call "shirt nurses."
"Good help is hard to find," you always hear. That may
be true, but if you don't train the helpers that you have
properly, none of them can be good. In fact, they will most
likely be in your way!
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Hiring your shirt nurses long enough
in advance to train them is the key. Give yourself
at least two weeks with a new helper before he or
she is really needed.
Expect your shirt nurse to greet your customers
with a smiling face and enthusiasm when they enter
the store. Your helper should learn the basics of
your pricing and your painting abilities. The assistant
should be expected to complete the entire sales transaction,
then set up the shirt on a board with an attached
reference photo of the design to be painted so that
everything's all ready for you.
Your helpers should be taught to retrieve the proper
stencil from your file and spray it with adhesive.
You can even train them over time to know how and
where to apply the the stencil for the design by looking
at the design reference photo.
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| If you run out of paint during the
airbrushing process, you should expect your shirt
nurse to fill your empty paint bottles right away
so that you can continue to paint. This is one more
way to avoid taking your time away from your primary
function: painting.
After the shirt is painted, your helper should take
the finished shirt away and place the next shirt to
be painted in front of you. Then the assistant should
heat-press the shirt, bag it, and await the customer's
return to pick up the order.
Shirt nurses should also be expected to clean the
workspace on an ongoing basis all day long. After
each few shirts have been painted, your helpers should
spray the easel area with window cleaner and wipe
it down to remove paint residue. This might happen
20 times a day on a busy day, but this is what it
takes to keep your painting area clean and under control.
All of this may sound a little extreme, but on a
very busy day, every minute that artists aren't painting
because they are are doing something thata shirt nurse
could (and should) be doing, they lose a dollar, plus
the profit of the shirts they could have painted.
A dollar a minute really adds up over an eight-week
Christmas season. It could end up totaling over $1,000
in lost revenue, all because your helper was not helping
enough.
It's true that sometimes it's just too busy for one
helper to handle everything so you can be free to
paint nonstop. If this is the case, consider having
two or maybe three helpers. If your business is really
that busy, they will pay lor themselves as long as
your ability and speed as an artist can keep up with
the orders.
If you come to the realization that you can't handle
all of the business that is coming your way, hiring
another airbrush artist is in order. If you are the
owner of the shop as well as the main artist, and
if you find you can't handle all the business at Christmas,
you must hire another artist to help. Simply charge
the other artist a percentage of his or her gross
sales and let the painting begin. The second artist
is, after all, painting shirts that you would not
have been able to paint anyway.
If you are an artist working in a shop and have responsibility
for the airbrush concession, you owe it to your employer
to get another artist online if you feel that you
can't handle all of the business coming in. Just schedule
yourself better hours or have the extra artist do
only overflow work. Whatever you decide to do, keep
your deal with the other artist aboveboard and try
to make sure that everyone understands the arrangement.
Setting up your shop right and planning your business
strategy in advance can mean more gross sales. And
by the time the big business comes during the last
couple of weeks before Christmas, you and your staff
will be working like a fine-tuned machine, turning
airbrush paint into money. Happy holidays! WCA |
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